Poppayai.com Vendor FAQs

Poppayai.com is a digital pay-on-delivery marketplace where vendors can sell products, and customers can pay upon receiving their orders. This system ensures a secure and trustworthy shopping experience.

To sign up as a vendor, visit this link and follow the registration process.

Registration as a vendor on Poppayai.com is free, forever, thereby allowing you to start listing your products without any initial cost.

You can sell a wide range of products, including fashion wears, home and kitchen accessories, baby items, gadgets, electronics, and general merchandise.

After registering, log in to your vendor dashboard here and follow the instructions to list your products.
– Go to the black head menu and find a 3 line square box
– Click on the menu box and then click on “Products” to add new product
– Upload an image cover for your product
– Fill the regular price, discount price and description or long description.

Yes, you can manage your inventory, track stock levels, and update product listings through your vendor dashboard.

Within a time frame of 24 hours the vendor will be given the opportunity and option to either fulfill the order by themselves by changing the order status to “ON-HOLD” located at the page of customer information. If after 24 hours the vendor does not take action the system will automatically source her supplier list and then fulfill the order on your behalf and transfer the profit made to you.

Yes, Poppayai.com offers a logistics service called Poppayai Contractor in Partnership with GIG Logistics to ensure your products are delivered efficiently to customers.

Customers fund their buyer pay-on-delivery wallet, place orders, and inspect the items upon delivery before releasing payment to you, the vendor.

The pay-on-delivery system increases customer trust, reduces the risk of fraud, and enhances customer satisfaction.

Payments are released to your account after the customer inspects and accepts the delivery. Withdraw your profits here.

Customers can fund their pay-on-delivery wallets using various payment methods, including bank transfers and online payments.

Poppayai.com charges a small transaction fee on each sale about 6.9%, which is deducted automatically when the payment is released to you.

You can track your sales, performance metrics, and customer feedback through your vendor dashboard.

Yes, you can create and manage discounts and promotions directly from your vendor dashboard.

Poppayai.com has a clear returns and refunds policy. Before a customer start planning on when and how to return an item, the platform will guide both parties through the process smoothly.

Customer complaints are handled through the Poppayai.com customer care system. You can communicate with customer support here.

Yes, you can sell both physical and digital products, provided they meet Poppayai.com’s guidelines.

Yes, Poppayai.com provides various marketing tools and advertising options to help you reach more customers. Send us a message for better explanations here.

Provide excellent customer service, high-quality products, and prompt shipping to improve your reviews and ratings.

Poppayai.com employs advanced security protocols to ensure all transactions are secure and your funds are protected.

Open a vendor digital pay-on-delivery payment method and account and copy the store URL into any section or place on your website.

Certain products may be restricted based on Poppayai.com’s policies. No screenshot images are allowed on the product listing, use bright and clear images, use AI image generator to generate product images of good quality or visit Unsplash.com to get stock product images.

Yes, Poppayai.com supports international sales, allowing you to reach a global customer base.

Vendors must adhere to strict quality and authenticity guidelines. Poppayai.com monitors and enforces these standards.

If a customer cancels an order before it is shipped, the transaction is voided, and the funds are returned to the customer.

Log in to your vendor dashboard here to update your store information and product details. Go to your vendor dashboard menu and click on the 3 lines. Then click on Settings and then again click on Store Settings

Poppayai.com provides comprehensive vendor technology tools for vendors to grow fast, including a free digital pay-on-delivery platform, soft loan and capital financing access here.

You can contact Poppayai.com customer support through the vendor dashboard or directly here.

Payments are typically processed and released to vendors shortly after the customer confirms delivery and acceptance of the order.

Yes, subscription-based products and services can be offered, provided they comply with Poppayai.com’s policies.

Withdraw your profits from your account by visiting this link.

Yes, you can customize your store’s appearance, including adding a logo and branding elements, through your vendor dashboard.

Yes, download the messaging and notification app to send unlimited text or mails to buyers, vendors and supplier. Also you can enable notifications to stay informed about new orders and customer inquiries.

Poppayai.com uses SEO best practices to enhance the visibility of your product listings in search engine results.

Yes, Poppayai.com offers training resources and guides to help new vendors get started and succeed on the platform. Click here to apply now for a limited time only.

Yes, Poppayai.com is mobile-friendly, allowing you to manage your store from any