Poppayai.com Buyer FAQs

Absolutely! Poppayai.com is a digital platform that offers a secure and convenient pay-on-delivery (POD) experience for online shopping. Here’s what you can expect:

Shop with Confidence:

• Try Before You Buy: With POD, you don’t pay upfront. Once you receive your order, you have the chance to inspect it before releasing the payment from your secure POD cloud account on Poppayai.com.
• Peace of Mind: Knowing you can inspect your order before paying provides extra assurance when shopping online.

Easy to Use:

1. Browse Products: Find the items you want from various stores that partner with Poppayai.com.
2. Order and Choose POD Payment: Select “pay on delivery” as your payment option during checkout.
3. Delivery and Inspection: Your order arrives, and you get to examine it before making the payment.
4. Release Payment: Once satisfied, you can easily release the payment through your POD cloud account.

Poppayai.com simplifies online shopping by ensuring you only pay for what you keep.

Is there anything specific you’d like to know about Poppayai.com or pay-on-delivery shopping? Contact support: su*****@po******.com

Poppayai.com is a digital pay-on-delivery marketplace that allows buyers to inspect their goods upon delivery before releasing payment to the vendor. Poppayai comprises two sections which are for buyers and for vendors.

Buyers fund their pay-on-delivery wallet, place an order, and inspect the item upon delivery. If satisfied, they release the payment to the vendor. The buyer may also withdraw their funds if there is any change of mind.

Visit Poppayai.com, click on “Sign Up for a Buyer account,” and follow the instructions to create an account by providing the necessary information.

No, creating an account on Poppayai.com is free. Open a free buyer digital pay-on-delivery wallet on Poppayai.com

Use the search feature found on Poppayai.com and filter options to find vendors with good ratings and reviews from other buyers.

You can buy a wide range of products, including fashion, home and kitchen accessories, baby items, gadgets, electronics, and more. Search for vendors and start shopping with a trusted payment method, digital pay-on-delivery or pay later.

Browse the marketplace, add items to your cart, and proceed to checkout to place your order. Fill your address and choose any of your preferred payment methods to pay into your pay-on-delivery wallet to release funds to the vendor on delivery.

Yes of course, you can withdraw your funds within 0-24 hours timeframe after which your order will be sent finally to your vendor for processing and sourcing.

Yes, you can track your order status through your account on the order tracking page on Poppayai.com.

Poppayai.com accepts payments funded through the pay-on-delivery wallet using your credit cards and mobile bank transfer through payment gateway providers like; PayPal, Flutterwave, Paystack, Moniepoint, and American Express.

You can fund your wallet using various payment methods like bank transfer or credit/debit cards through the Poppayai.com platform.

You can choose not to release the payment and request a return or refund within 0-48hrs based on Poppayai’s dispute policy.

Yes, you can return a product if it meets the return criteria set by the vendor.

Report the issue immediately to Poppayai.com and the vendor, and do not release the payment until the issue is resolved. Login your messaging app to send a message to the vendor

Inspect the product upon delivery and, if satisfied, release the payment through your Poppayai.com wallet.

Yes of course, Poppayai.com offers buyer protection by holding the payment until the buyer is satisfied with the product.

Poppayai.com uses advanced 3D bank-grade security measures to protect your personal and payment information.

You can contact customer support through the help center on the Poppayai.com website. For faster reply and response make use of the Poppayai.com free messaging service to send a direct mail message to he***@po******.com in your Poppayai.com dashboard here

Delivery charges may vary depending on the vendor and location. Check the product checkout details for specific delivery costs. Delivery starts from $0.99

Delivery times vary depending on the vendor and the shipping method chosen. Product estimated delivery times to all countries starts from 25 minutes minimum to a maximum of 45 days.

Contact the vendor and Poppayai.com customer support to inquire about the delay.

After receiving your order, you can leave feedback and reviews on the vendor’s product page.

Order cancellation policies vary by vendor. A percentage between 5%-35% will be deducted from your total withdrawal as a breakage fee if you cancel at the time of packaging or processing. You may withdraw your funds if you change your mind within 0-24 hours. Check the vendor’s policy or contact customer support for assistance.

Log in to your marketplace buyer account, go to your profile settings, and update your information as needed.

Yes, you can buy products from international vendors, subject to their shipping policies.

Yes, many vendors offer bulk purchasing options. Contact the vendor directly for bulk order inquiries.

Some products may have restrictions based on local laws and regulations. No sales of hard drugs, weapons and firearms, explosives and other illegal accessories as stipulated in your country of delivery.

Read product descriptions, reviews, and ratings to ensure the quality of the product.

Register on Poppayai.com Cloud Inbox to receive alerts into your phone. You will receive email notifications, alert pop-ups display in your Poppayai.com mail inbox app via your mobile phone, and you can also check your order status in your marketplace account.

Yes, Poppayai.com is mobile-friendly and can be accessed via your mobile browser. In-app is coming soon!

Check your payment method and try again, or contact customer support for help.

According to similar web the Poppayai.com receives over 20,000 buyers and vendors monthly with over 1 million order requests every month across the Globe. Learn more on SimilarWeb

Poppayai.com offers customer support in multiple languages. Contact support to see if your local language is available.

Yes, receipts are provided for all purchases and can be accessed through your buyer pay-on-delivery account.

You can release payment to the vendor anytime and anywhere.

Use the message app report feature on the vendor’s page or contact customer support.

Use the “Forgot Password” link on the login page to reset your password.

To pay your bills, login to your Poppayai.com digital pay-on-delivery wallet, navigate to the “Bills Payment” section, select the type of bill you want to pay, enter the required details, and complete the payment using your preferred payment method. You will be rewarded with a 1% cashback off your purchase. Tax may apply for all bill payment options.

To buy data bundles, go to the “Data” section on Poppayai.com buyer or shopper digital pay-on-delivery wallet, choose your mobile network, select the data bundle you want, enter your phone number, and proceed with the payment.

Yes, you can pay your electricity bill on Poppayai.com buyer pay-on-delivery wallet. Go to the “Electricity” section, select your electricity provider, enter your meter number and the amount, and complete the payment.

Poppayai.com supports all major mobile networks for airtime and data purchases, including MTN, Glo, Airtel, and 9mobile.

Poppayai.com may charge a small tax compliance fee at the buyer’s convenient wallet balance for processing bill payments. The tax fee amount will be displayed before you complete your transaction.

You can view your transaction history by logging into your Poppayai.com POD account and navigating to the “Transaction History” or “My Payments” section.

Go to the wallet section, choose the red button that says “Top-Up Wallet” option, and follow the instructions to fund your wallet using your preferred payment method.

Yes, you can pay for cable TV subscriptions by selecting your provider and entering the necessary details.

Poppayai.com typically offers customer support during business hours. Send us a message now